Privacy Policy

This Privacy Policy ("Policy") describes how atas4d ("we", "us", "our", "the Company", "the Platform") collects, processes, stores, shares, and protects personal information provided by or automatically collected from individuals ("you", "your", "User", "Member") who access or use our website, mobile applications, and all related gaming services (collectively, the "Services").

We are committed to handling your personal data with care, transparency, and in accordance with internationally recognised data protection principles. By using atas4d's Services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, please discontinue use of our Services immediately.

1. Definitions

For clarity throughout this Policy, the following terms are defined as follows:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, national identification number, email address, phone number, and financial account details.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means atas4d, which determines the purposes and means of processing your Personal Data.
• "Data Processor" means a third party that processes Personal Data on our behalf under contractual obligations.
• "Cookies" means small text files placed on your device by our website to enable certain functionalities and analytics.
• "KYC" means Know Your Customer, the identity verification process required for account registration and withdrawal eligibility.
• "Sensitive Data" means Personal Data relating to racial or ethnic origin, health, biometrics, financial records, or government identification numbers.

2. Information We Collect

atas4d collects Personal Data through several channels. The categories of information we collect and the means by which we collect them are detailed below.

2.1 Information You Provide Directly

When you register an account, complete KYC verification, make deposits or withdrawals, contact our support team, or participate in promotions, you may provide the following types of information:

• Identity Information: Full legal name, date of birth, gender, and nationality;
• Contact Information: Email address, phone number, and residential address in Indonesia or your country of residence;
• Government Identification: Indonesian KTP (Kartu Tanda Penduduk), passport, or driver's licence number and copies for KYC purposes;
• Financial Information: Bank account details for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, or other supported payment providers; e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, or LinkAja;
• Account Credentials: Username and encrypted password;
• Communication Records: Messages, emails, chat transcripts, and support tickets sent to our customer service team.

2.2 Information Collected Automatically

When you access our platform, our systems automatically collect certain technical information:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers;
• Network Information: IP address, approximate geographic location (city or province level), internet service provider;
• Usage Data: Pages visited, features used, games played, betting history, session duration, clickstream data, and navigation patterns;
• Transaction Data: Deposit and withdrawal amounts, timestamps, payment method used, and transaction reference numbers;
• Cookies and Similar Technologies: Session cookies, persistent cookies, pixel tags, and local storage data.

2.3 Information from Third Parties

We may receive Personal Data about you from third parties in the following circumstances:

• Identity verification service providers who assist with KYC document validation;
• Payment processors and banking institutions when processing your deposits and withdrawals;
• Fraud detection and anti-money laundering screening services;
• Marketing analytics platforms to understand campaign effectiveness (in anonymised or aggregated form only);
• Regulatory authorities or law enforcement agencies where disclosure is legally required.

3. How We Use Your Information

atas4d processes your Personal Data only for specified, explicit, and legitimate purposes. The table below outlines our primary processing activities and the legal basis for each.

4. Cookies and Tracking Technologies

atas4d uses cookies and similar tracking technologies to enhance your experience, remember your preferences, maintain session security, and analyse platform performance. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for platform functionality, session authentication, and security. These cannot be disabled without affecting core Services.
• Performance Cookies: Collect anonymised data about how users interact with our platform, helping us identify areas for improvement.
• Functional Cookies: Remember your preferences such as language settings, preferred payment methods, and display options.
• Analytics Cookies: Help us understand aggregate usage trends and game popularity.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the atas4d platform.

5. Disclosure and Sharing of Personal Data

atas4d does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your information only in the following limited circumstances:

5.1 Service Providers and Data Processors

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processing and banking partners (BCA, BRI, BNI, Mandiri, and others);
• Identity and document verification services for KYC compliance;
• Cloud infrastructure and data hosting providers with appropriate security certifications;
• Customer communication and support platforms;
• Fraud detection, anti-money laundering, and cybersecurity service providers.

All third-party processors are bound by contractual obligations to process your data only as instructed by atas4d and to maintain appropriate security standards.

5.2 Legal and Regulatory Disclosures

We may disclose your Personal Data where required to do so by law, court order, or regulatory authority, or where we believe disclosure is necessary to protect our legal rights, prevent fraud, or ensure the safety of our users or the public.

5.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your Personal Data may be transferred as part of that transaction. We will notify affected users and ensure appropriate protections are in place before any such transfer occurs.

6. Data Retention

atas4d retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations.

• Active Account Data: Retained for the duration of your account and for a minimum of 5 years after account closure;
• Transaction Records: Retained for a minimum of 7 years to comply with financial record-keeping requirements;
• KYC Documentation: Retained for a minimum of 5 years following the end of the business relationship;
• Support Communications: Retained for 3 years from the date of the last interaction;
• Marketing Preferences: Retained until you withdraw consent or request deletion.

When Personal Data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you as an individual.

7. Data Security

We implement comprehensive technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes:

• Encryption: 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Access Controls: Strict role-based access controls ensuring employees can only access data necessary for their functions;
• Monitoring: Continuous security monitoring, intrusion detection, and incident response procedures;
• Secure Infrastructure: Data hosted in certified data centres with physical security, redundancy, and disaster recovery capabilities;
• Employee Training: Regular data protection and security awareness training for all staff who handle personal information;
• Penetration Testing: Periodic independent security assessments to identify and remediate vulnerabilities.

8. Your Privacy Rights

As an atas4d member, you have the following rights with respect to your Personal Data, subject to applicable law and our legitimate interests:

• Right of Access: You may request a copy of the Personal Data we hold about you at any time;
• Right of Rectification: You may request correction of inaccurate or incomplete Personal Data;
• Right of Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Restrict Processing: You may request that we limit how we use your Personal Data in certain circumstances;
• Right to Data Portability: You may request a copy of your Personal Data in a structured, machine-readable format;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection team at [email protected]. We will respond to all verified requests within 30 days. We may ask you to verify your identity before processing any request to protect the security of your account.

9. Marketing Communications

With your consent, atas4d may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new games, seasonal promotions (including Idul Fitri, Imlek, and Indonesian Independence Day offers), and platform updates. You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email;
• Updating your communication preferences in your account settings;
• Contacting our customer support team directly.

Please note that opting out of marketing communications does not affect transactional messages relating to your account, such as deposit confirmations, withdrawal notifications, or security alerts. These communications are essential to the operation of your account and cannot be disabled.

10. Minors and Age Restriction

atas4d's Services are strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

11. International Data Transfers

atas4d primarily serves Indonesian players and stores data within secure data centres. In some cases, your Personal Data may be processed by service providers located outside of Indonesia. Where such transfers occur, we ensure adequate protections are in place, including:

• Contractual clauses binding the recipient to data protection standards equivalent to those applied by atas4d;
• Transfers only to jurisdictions that provide an adequate level of data protection under internationally recognised frameworks;
• Regular assessments of third-party data processors to confirm ongoing compliance.

12. Third-Party Links and Services

Our platform may contain references to third-party game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. While these providers deliver game content within our platform environment, they may operate under their own privacy frameworks. atas4d is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third party whose services you access through our platform.

13. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes, we will:

• Post the updated Policy on this page with a revised effective date;
• Send an in-platform notification or email to registered members where the changes materially affect how we handle their data;
• Where required by law, request fresh consent before applying the new processing activities.

Your continued use of atas4d's Services after any changes have been posted constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed.

14. Contact and Data Protection Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or how atas4d handles your Personal Data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the atas4d platform
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days.

Our customer support team is available around the clock in both English and Indonesian to assist you. For Indonesian-speaking users across Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and all other cities, our agents are fully equipped to handle your data protection queries in your preferred language.